Amazon Locked Account Service – Understanding This Suspension Reason

An Amazon locked account is a common reason for seller suspensions and often signals a serious issue with your account’s security or compliance. Amazon may lock an account when it detects unusual activity, such as multiple login attempts from different IP addresses, mismatched billing information, or suspicious selling behavior. In many cases, the platform is acting to protect both the seller and its customers from potential fraud or policy violations.

Once your account is locked, you may be unable to access your Seller Central dashboard, view orders, or respond to customers. Typically, Amazon will send an email outlining the issue, though these messages may be vague. Common causes include identity verification problems, linked accounts (especially if one was previously suspended), or concerns over intellectual property infringements.

This suspension can certainly be fixed, but will take multiple appeals and a detailed plan of action before
we can get you selling again. On average it takes 8 appeals and revisions of the plan of action before we get your account reinstated.

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