Order Defect Rate (ODR): How to Improve Amazon Order Defect Rate (ODR)?

By |2019-03-25T07:11:53+00:00December 4th, 2018|Uncategorized|

Order Defect Rate (ODR) is one of the most important performance assessment metrics used by Amazon to evaluate the performance of the seller. Amazon calculates ODR by dividing the number of orders with the negative defects (described below) by the [...]